Sending cargo between the Philippines and North America requires careful planning, especially for commercial goods, personal effects, documents, or time-sensitive shipments. That’s why you need the correct contact information for the cargo office serving your area.
For customers searching for Philippine Airlines Cargo Americas offices, the supplied Philippine Airlines cargo directory lists offices and cargo representatives in key cities across Canada and the United States.
In Canada, PAL Cargo-related services are listed in Toronto and Vancouver. In the United States, the directory includes cargo contacts in Honolulu, Los Angeles, New York, San Francisco, and Seattle.
This guide organizes the addresses, telephone numbers, email addresses, office hours, and persons-in-charge shown in the supplied PAL Cargo directory so shippers can quickly find the appropriate office.
Whether you’re sending cargo to the Philippines or arranging an outbound shipment from North America, bookmark this page for handy reference.
Important: Cargo office details, representatives, operating hours, and contact numbers can change. Always confirm the latest information with the appropriate PAL Cargo office or representative before visiting a facility or arranging a shipment.
Philippine Airlines Cargo Americas Offices at a Glance
Based on the supplied PAL Cargo directory, the following locations are available:
| Country | City | Cargo Office/Representative |
|---|---|---|
| Canada | Toronto | Network Cargo Systems |
| Canada | Vancouver | Network Cargo Systems |
| United States | Honolulu | Globe Air Cargo / GHA Pacific Air Cargo |
| United States | Los Angeles | Mercury Air Cargo / Globe Air Cargo |
| United States | New York | Network Cargo Systems |
| United States | San Francisco | Globe Air Cargo |
| United States | Seattle | Network Cargo Systems |
Below is a more detailed look at each location.
PAL Cargo Canada Offices
Philippine Airlines Cargo Toronto, Canada
For customers in Toronto and surrounding areas, the directory lists Network Cargo Systems.
Network Cargo Systems
2680 Matheson Blvd. E
Suite 100
Mississauga, Ontario L4W 0A5
Canada
Contact Numbers
Telephone: +1 (416) 622-9450
Fax: +1 (416) 622-4096
Email Addresses
yyzops@networkcargo.com
paul.umpleby@networkcargo.com
mohammad.zubair@networkcargo.com
Office Hours
- Monday–Friday: 9:00 AM–5:30 PM
- Saturday: 9:00 AM – 12:00 NN
Persons-in-Charge
- Mr. Paul Umpleby
- Mr. Mohammad Zubair
Although the PAL Cargo directory categorizes this under Toronto, customers should note that the physical office address shown is in Mississauga, Ontario.
If you are traveling to the office in person, use the complete Mississauga address rather than simply searching for a downtown Toronto location.
Philippine Airlines Cargo Vancouver, Canada
Customers in British Columbia can refer to the Vancouver listing, also operated through Network Cargo Systems.
Network Cargo Systems
Unit 3033-2560 Shell Road
Richmond, BC V6X 0B8
Canada
Contact Numbers
- Telephone: +1 (604) 244-2209
- Mobile: +1 (778) 772-8928
- Fax: +1 (604) 244-2227
Email Addresses
- yvrops@networkcargo.com
- ricky.maningas@networkcargo.com
- robert.vanlieshout@networkcargo.com
Office Hours: Monday–Friday: 9:00 AM–5:00 PM
Persons-in-Charge
- Mr. Robert Van Lieshout
- Mr. Ricky Maningas
The Vancouver cargo office is physically located in Richmond, British Columbia, which is also home to Vancouver International Airport.
Customers should contact the office for information about cargo acceptance, shipment procedures, or documentation.
Philippine Airlines Cargo USA Offices
Philippine Airlines Cargo Honolulu, Hawaii
Globe Air Cargo – Honolulu
300 Roger Building
152 Honolulu, HI 96819, USA
Contact Details
- Telephone: +1 (310) 766-0230
- Fax: +1 (310) 870-7117
Email Addresses
- a.alarcon@ecsgroup.aero
- prcargo.us@ecsgroup.aero
The directory also provides a separate Honolulu handling contact through GHA Pacific Air Cargo.
GHA Pacific Air Cargo – Honolulu
111 Keehi Place
Honolulu, HI 96819
USA
Telephone: 808-834-7977
Persons-in-Charge / Contacts
Station Manager: Eugene Leialatafea/eugene.leialatafea@pacificaircargo.com
PR Account Manager: Perisha Caldeira
pcaldeira@pacificaircargo.com
Operations Team
Mike Huls
mhuls@pacificaircargo.com
Mose Leiato
mose.leiato@pacificaircargo.com
Bonnie Tumanuvao
btumanuvao@pacificaircargo.com
Justin Delfin
jdelfin@pacificaircargo.com
Since the supplied directory contains different contacts for cargo representation and ground handling, it is best to identify the nature of your concern when calling or emailing.
Philippine Airlines Cargo Los Angeles
Los Angeles is one of the most important gateways between the Philippines and the United States. The supplied PAL Cargo directory separates incoming and outgoing cargo contacts.
Incoming Cargo – Mercury Air Cargo
Telephone: +1 (310) 988-7358
Fax: +1 (310) 846-5423
Email: PR.MAC@wfs.aero
Outgoing Cargo – Globe Air Cargo
Telephone: +1 (310) 645-2575
Fax: +1 (305) 871-2809
Email: prcargo.us@ecsgroup.aero
Export Reservations
prcargo.us@ecsgroup.aero
Outgoing Cargo Office Hours
Monday–Saturday: 9:00 AM–6:00 PM
Persons-in-Charge
Adriana Alarcon
Jeffrey Tsai
The distinction between incoming and outgoing cargo is particularly important in Los Angeles.
If your shipment is arriving in Los Angeles, use the incoming cargo contact shown for Mercury Air Cargo. If you’re arranging an outbound shipment, the directory directs customers to Globe Air Cargo.
Philippine Airlines Cargo New York
For New York, the PAL Cargo directory lists Network Cargo Systems.
Office Address
Network Cargo Systems
Prologis JFK Logistics Center
230-59 International Airport Center Blvd.
Suite 281
Springfield Gardens, New York
USA
Contact Number:Â Telephone: +1 (347) 916-3600
Email Addresses
jfk@networkcargo.com
paul.umpleby@networkcargo.com
mohammad.zubair@networkcargo.com
Office Hours
Monday–Friday: 9:00 AM–5:30 PM
Persons-in-Charge
Mr. Paul Umpleby
Mr. Mohammad Zubair
The office is associated with the JFK airport cargo area in Springfield Gardens, making it a useful point of contact for PAL Cargo-related concerns in the New York region.
Philippine Airlines Cargo San Francisco
For San Francisco, the supplied directory identifies Globe Air Cargo.
Office Address
Cargo – San Francisco / Globe Air Cargo
632 Westfield Road
San Francisco, CA 94128
USA
Contact Number
Telephone: 650-351-0340
prcargo.us@ecsgroup.aero
GHA Warehouse Contacts
The directory additionally provides the following email addresses for the GHA warehouse:
palsoff@yahoo.com
sfotkcargo@swissport.com
CC: anuman.pillay@swissport.com
Customers should use the appropriate contact depending on whether their concern involves cargo sales or warehouse/ground handling.
Philippine Airlines Cargo Seattle
For Seattle, PAL Cargo’s directory lists Network Cargo Systems.
Office Address
Network Cargo Systems
2427 S. 161st St.
Building 161F
Seatac, WA 98158
USA
Contact Number
Telephone: +1 (206) 591-3836
Email Addresses
SEAOPS@networkcargo.com
shari.bodhaine@networkcargo.com
robert.vanlieshout@networkcargo.com
Office Hours
Monday–Friday: 9:00 AM–5:30 PM
Persons-in-Charge
Mrs. Shari Bodhaine
Mr. Robert Van Lieshout
The office is located in SeaTac, Washington, convenient to the Seattle-Tacoma International Airport area.
What Can You Ask a PAL Cargo Office?
Knowing the nearest Philippine Airlines Cargo Americas office is useful because international cargo can require more preparation than ordinary passenger baggage.
The local office or cargo representative may be able to assist with concerns involving cargo reservations, acceptance procedures, shipment documentation, cargo handling, local office procedures, warehouse coordination, and other shipment-related inquiries.
The correct point of contact can also depend on whether the shipment is incoming or outgoing. This is clearly illustrated by the Los Angeles listing, where separate contacts are provided for incoming and outgoing cargo.
If you’re uncertain which department should handle your concern, explain whether you are sending, receiving, or following up on a shipment when you contact the office.
Information to Prepare Before Contacting PAL Cargo
Having your shipment information ready before you call or email can make the inquiry more efficient.
Prepare basic details such as your origin and destination, cargo description, approximate total weight, dimensions of the package or packages, number of pieces, preferred shipping date, and whether the shipment requires any particular handling.
If you already have a cargo reference or air waybill information, keep it available when following up about an existing shipment.
For business or commercial shipments, additional documentation may be necessary depending on the goods and destination.
Requirements can vary, so don’t assume that the rules for a shipment from Los Angeles are identical to those for shipments originating in Toronto, Vancouver, Honolulu, or another location.
Why Contact the Office Before Going There?
Calling or emailing before visiting is highly recommended.
Cargo facilities are different from passenger ticket offices, and the location handling cargo may not be inside the regular passenger terminal. For example, several listings in the supplied directory are located in dedicated airport logistics or warehouse areas.
Office hours also differ considerably.
Toronto, for example, shows weekday hours plus Saturday morning service, while Vancouver, New York, and Seattle show weekday office hours. Los Angeles lists Monday-to-Saturday hours for outgoing cargo.
Calling ahead helps you confirm that the correct department is open and that you have the documents required for your transaction.
Incoming vs. Outgoing PAL Cargo
One of the details shippers should pay attention to is whether an office handles incoming cargo, outgoing cargo, or ground handling.
In Los Angeles, the supplied directory explicitly identifies:
Incoming Cargo: Mercury Air Cargo
Outgoing Cargo: Globe Air Cargo
This distinction matters. Someone waiting for cargo arriving from the Philippines may need a different contact from a customer planning to send cargo from Los Angeles.
Honolulu and San Francisco similarly show multiple cargo or warehouse-related contacts.
Always explain what you need when inquiring so the representative can direct you to the appropriate department.
Tips for Shipping Cargo Between North America and the Philippines
International cargo becomes much easier to manage when you prepare early.
Start by contacting the cargo representative serving your area rather than waiting until your intended shipment date. Ask which requirements apply to your specific cargo and confirm where the shipment needs to be brought.
Pack your items appropriately for air transportation and provide accurate information about the contents. Cargo may undergo multiple stages of handling, so durable packaging is important.
You should also keep copies of relevant shipping documents and reference information.
If someone in the Philippines will receive the shipment, make sure the consignee has the information they may need to coordinate collection or delivery.
For commercial shipments, verify applicable documentation and procedures before tendering the cargo.
PAL Cargo Canada vs. USA Locations
The directory currently provided shows two Canadian locations and five U.S. cities.
In Canada, customers have listings serving:
Toronto/Mississauga and Vancouver/Richmond.
In the United States, cargo contacts are listed for:
Honolulu, Los Angeles, New York, San Francisco, and Seattle.
Several offices use third-party cargo representatives or handling companies rather than being presented simply as a conventional Philippine Airlines ticket office. This is normal for airline cargo operations, where specialized cargo sales agents, warehouses, and ground handlers may perform different functions.
That is why customers should use the specific cargo contact listed for their location instead of assuming that a nearby passenger reservations office handles cargo transactions.
Frequently Asked Questions
Does Philippine Airlines have cargo offices in the United States?
- Yes, in Honolulu, Los Angeles, New York, San Francisco, and Seattle.
Where is PAL Cargo in Canada?
- The locations are Toronto through Mississauga, Ontario, and Vancouver through Richmond, British Columbia.
What is the Philippine Airlines Cargo Los Angeles contact?
- For incoming cargo, the supplied directory lists Mercury Air Cargo at +1 (310) 988-7358. For outgoing cargo, Globe Air Cargo is listed at +1 (310) 645-2575.
Is there a PAL Cargo office near JFK Airport?
- Yes. The directory lists Network Cargo Systems at the Prologis JFK Logistics Center in Springfield Gardens, New York.
Is there a Philippine Airlines Cargo office in Seattle?
- Yes. Network Cargo Systems is listed in SeaTac, Washington, with telephone number +1 (206) 591-3836.
Is there a PAL Cargo office in San Francisco?
- Yes. Globe Air Cargo is listed at 632 Westfield Road, San Francisco, CA 94128, with telephone number 650-351-0340.
Can I send cargo through a regular Philippine Airlines ticket office?
- The supplied material does not state that regular passenger ticket offices accept cargo. The directory provides specific cargo offices, representatives, and ground handlers, so customers should contact the appropriate cargo location for instructions.
Should I confirm the contact information before shipping?
- Yes. Cargo representatives, office hours, handling arrangements, addresses, and contact information can change. Confirming the details before traveling to the facility is recommended.
Final Thoughts
The Philippine Airlines Cargo Americas offices provide useful points of contact for individuals and businesses shipping between North America, the Philippines, and other destinations served through PAL Cargo’s network.
For Canadian customers, PAL Cargo-related contacts are available in the Toronto/Mississauga and Vancouver/Richmond areas. In the United States, the supplied directory provides contacts for Honolulu, Los Angeles, New York, San Francisco, and Seattle.
Remember that cargo operations may involve separate sales agents, ground handlers, warehouses, and incoming or outgoing cargo departments. Contact the appropriate office before your planned shipment to verify its latest address, operating hours, requirements, and cargo acceptance procedures.
Preparing your shipment information beforehand can help your inquiry be processed faster and help you determine what you need before heading to the cargo facility.
Whether you’re shipping personal belongings, business cargo, or other acceptable goods, having the right contact information is an important first step toward a smoother shipping experience.
Philippine-Airlines-Cargo-Middle-East-Offices-2026-Contact-Numbers-Locations-Office-Hours
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